Insurance & Billing
Our goal is to offer the highest level of service and resources to our patients.

Insurance and billing at The START Center

The START Center Billing Department is located at 4383 Medical Drive.

The business office is open from 8:00 ? 5:00pm or by appointment and can be reached by calling (210) 593-5711.

To offer you the highest level of service, the business office has assigned specific insurance companies to specific reimbursement specialists; thus maximizing the knowledge and understanding required to navigate the insurance industry.

We believe that your active involvement with your Insurance Carrier is the key to ensuring you receive all benefits afforded to you under your policy.

Please call the business office today to discuss your insurance benefits.

Select a topic below for more information:

Facts on Deductibles, Co-payments, and Coinsurance

What is Coordination of Benefits?

Some TIPS on how to sort through the rules

Contact Info

The START Center for Cancer Care
4383 Medical Drive
San Antonio, TX 78229
(210) 593 - 5700
patientservices@stoh.com

Prescription Refills

START Center Patient HandbookIt is very important to the physicians and staff at The START Center that you receive the best possible care. So that there is no interruption in you care, please request prescription refills when you have a three to five day supply remaining to ensure that you do not run out. For most medications, call your pharmacy and the pharmacy will call or fax the refill request to our office. For medications requiring a special prescription, please request a refill from the physician or their staff during regular office hours.

Download Patient Handbook

START Center Patient HandbookPlease click here to review the START Patient Handbook for important information about patient care at the START Center.